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Conflict Management course

 


 

 

  • Conflict Management

Sorry, we currently do not have any public courses scheduled for the Conflict Management level 1 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the Conflict Management level 1 course. Please contact us to see if we can put one on the schedule for you

Conflict Management

Course Description

Conflict in the workplace take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

 

Target Audience

For anyone who would like to improve one's conflict management skill in a workplace.

Conflict Management

Download PDF

1. Understanding conflict management

  • Guiding Principles
  • What's your style?
  • Nine approaches to managing conflict and disagreement

 

2. The four-phase process for managing conflict and disagreement

  • Introducing the process
  • Phase 1: Explore
  • Phase 2: Plan
  • Phase 3: Prepare
  • Phase 4: Implement

Sorry, we currently do not have any public courses scheduled for the Conflict Management level 2 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the Conflict Management level 2 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the Conflict Management level 2 course. Please contact us to see if we can put one on the schedule for you


Sorry, we currently do not have any public courses scheduled for the Conflict Management level 3 course. Please contact us to see if we can put one on the schedule for you