Outlook Beginner Course

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails and meeting invitations sent among employees.

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

Target Audience

Anyone that needs to work on Microsoft Office Outlook and perform daily tasks on it.

Prerequisites

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows 7 environment, and be able to use Windows 7 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:

Outlook Beginner Course

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Course Outline

1. Get Started with Outlook

• Navigate the Outlook Interface
• Perform Basic Email Functions
• Use Outlook Help

2. Composing Messages

• Create an Email Message
• Check Spelling and Grammar
• Format Message Content
• Attach Files and Items
• Enhance an Email Message
• Manage Automatic Message Content

3. Reading and Responding to Messages

• Customise Reading Options
• Work with Attachments
• Manage Your Message Responses

4. Managing Your Messages

• Manage Messages Using Tags, Flags, and Commands
• Organize Messages Using Folders

5. Managing Your Calendar

• View the Calendar
• Manage Appointments
• Manage Meetings
• Print Your Calendar

6. Managing Your Contacts

• Create and Update Contacts
• View and Organise Contacts

7. Working With Tasks and Notes

• Manage Tasks
• Manage Notes

8. Customising the Outlook Environment

• Customise the Outlook Interface
• Create and Manage Quick Steps

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Outlook Advanced Course

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information among employees.
As email grew in popularity and use, most organisations found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails, meeting invitations, and other communications sent among employees.
In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Target Audience

This course is designed for experienced Outlook users who need to customise their environment, calendar and E-Mail messages to meet their specific requirements.

Prerequisites

Microsoft Outlook: Beginners training or equivalent working knowledge

Outlook Advanced Course

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Course Outline

1. Configure Advanced Message Options

• Insert Advanced Characters and Objects
• Modify Message Settings, Properties, and Options
• Use Automatic Replies

2. Advanced Message Management

• Sort Messages
• Filter Messages
• Organize Messages
• Search Messages
• Manage Junk Mail
• Manage Your Mailbox

3. Advanced Calendar Management

• Manage Advanced Calendar Options
• Create Calendar Groups
• Manage Meeting Responses

4. Advanced Contact Management

• Edit an Electronic Business Card
• Manage Advanced Contacts Options
• Forward Contacts
• Export Contacts

5. Managing Activities by Using Tasks and Journal Entries

• Assign and Manage Tasks
• Record and Modify Journal Entries

6. Sharing Workspaces with Others

• Delegate Access to Mail Folders
• Share Your Calendar
• Share Your Contacts

7. Managing Outlook Data Files

• Back Up Outlook Items
• Change Data File Settings

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Sorry, we currently do not have any public courses scheduled for the Outlook level 3 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the Outlook level 3 course. Please contact us to see if we can put one on the schedule for you

Course Description

Microsoft Office Outlook Advanced will assist personalizing your messages or organize Outlook items so that they are easier to view. You may also want to share Outlook items with other users or provide consistency when collecting information in Outlook. This course will show you how to perform these activities and more!

Target Audience

This course is for persons with an intermediate understanding of Outlook and want to learn more complex functions of Outlook.

Prerequisites

Microsoft Outlook: Beginners and Microsoft Outlook: Intermediate training or equivalent working knowledge

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Course Outline

1. Manage Email Settings

• Working with new Email notifications
• Creating rules to process messages
• Blocking Unwanted Messages
• Working with Junk Email Messages
• Configuring Junk Email Options
• Securing your Email
• Digital Signatures
• Encryption
• Plain Text Messages
• Information rights management
• Blocking External Contents to Protect your Privacy

2. Work Remotely

• Working with outlook items while offline
• Public Folders
• Setting Cached Exchange Mode Options
• Managing Download Options for slow connections
• Choosing to work offline
• Managing an Offline address book
• Automatically replying to messages

3. Customising Outlook

• Personalising the Outlook environment
• Creating and Managing Quick Steps
• Customising the Ribbon
• Customising the Quick Access Toolbar
• Customising the Status Bar
• Personalising the Office and Outlook Settings
• Mail
• Calendar
• Contacts
• Tasks
• Notes and Journal
• Search
• Mobile
• Language
• Advanced
• Add-ins
• Creating Outlook Forms

4. The Notes and Journal Folders

• Notes
• Creating notes
• Forwarding
• Customising Notes
• Printing notes
• Assigning contacts to notes
• Journal
• Recording Journal Entries Automatically
• Viewing Journal Entries
• Recording a Journal Entry
• Editing a Journal Entry

5. Archiving Emails

• Manually Archiving messages to a local file
• Restoring archived messages
• Automatic archiving to a file
• Archive Mailbox

6. Mail Merges and Templates

• Mail Merge:
• Importing contacts to use in a mail merge
• Steps in a mail merge
• Inserting merge fields
• Sending the merged messages
• Templates:
• Creating an email template
• Sending a message based on a template

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.