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  • Outlook Beginner Course
  • Outlook Advanced Course

Course Date  City Course Times    Cost  
December        
15 Dec Cape Town 0830 - 1600    R1895 Book
22 Dec Sandton 0830 - 1600    R1895 Book
January        
08 Jan Midrand 0830 - 1600    R1895 Book
08 Jan Sandton 0830 - 1600    R1895 Book
19 Jan Midrand 0830 - 1600    R1895 Book
19 Jan Sandton 0830 - 1600    R1895 Book
February        
05 Feb Midrand 0830 - 1600    R1895 Book
05 Feb Sandton 0830 - 1600    R1895 Book
16 Feb Midrand 0830 - 1600    R1895 Book
16 Feb Sandton 0830 - 1600    R1895 Book
March        
05 Mar Midrand 0830 - 1600    R1895 Book
05 Mar Sandton 0830 - 1600    R1895 Book
16 Mar Midrand 0830 - 1600    R1895 Book
16 Mar Sandton 0830 - 1600    R1895 Book
April        
09 Apr Midrand 0830 - 1600    R1895 Book
09 Apr Sandton 0830 - 1600    R1895 Book
19 Apr Midrand 0830 - 1600    R1895 Book
19 Apr Sandton 0830 - 1600    R1895 Book
May        
07 May Midrand 0830 - 1600    R1895 Book
07 May Sandton 0830 - 1600    R1895 Book
18 May Midrand 0830 - 1600    R1895 Book
18 May Sandton 0830 - 1600    R1895 Book
June        
04 Jun Midrand 0830 - 1600    R1895 Book
04 Jun Sandton 0830 - 1600    R1895 Book
15 Jun Midrand 0830 - 1600    R1895 Book
15 Jun Sandton 0830 - 1600    R1895 Book
July        
02 Jul Midrand 0830 - 1600    R1895 Book
02 Jul Sandton 0830 - 1600    R1895 Book
13 Jul Midrand 0830 - 1600    R1895 Book
13 Jul Sandton 0830 - 1600    R1895 Book
27 Jul Pretoria 0830 - 1600    R1895 Book
30 Jul Midrand 0830 - 1600    R1895 Book
30 Jul Sandton 0830 - 1600    R1895 Book
August        
13 Aug Pretoria 0830 - 1600    R1895 Book
24 Aug Midrand 0830 - 1600    R1895 Book
24 Aug Pretoria 0830 - 1600    R1895 Book
24 Aug Sandton 0830 - 1600    R1895 Book
27 Aug Midrand 0830 - 1600    R1895 Book
27 Aug Sandton 0830 - 1600    R1895 Book
September        
07 Sep Midrand 0830 - 1600    R1895 Book
07 Sep Sandton 0830 - 1600    R1895 Book
10 Sep Pretoria 0830 - 1600    R1895 Book
21 Sep Pretoria 0830 - 1600    R1895 Book

Course Date  City Course Times    Cost  
 
15 Dec Cape Town 0830 - 1600    R1895 Book
 
08 Jan Midrand 0830 - 1600    R1895 Book
19 Jan Midrand 0830 - 1600    R1895 Book
05 Feb Midrand 0830 - 1600    R1895 Book
16 Feb Midrand 0830 - 1600    R1895 Book
05 Mar Midrand 0830 - 1600    R1895 Book
16 Mar Midrand 0830 - 1600    R1895 Book
09 Apr Midrand 0830 - 1600    R1895 Book
19 Apr Midrand 0830 - 1600    R1895 Book
07 May Midrand 0830 - 1600    R1895 Book
18 May Midrand 0830 - 1600    R1895 Book
04 Jun Midrand 0830 - 1600    R1895 Book
15 Jun Midrand 0830 - 1600    R1895 Book
02 Jul Midrand 0830 - 1600    R1895 Book
13 Jul Midrand 0830 - 1600    R1895 Book
30 Jul Midrand 0830 - 1600    R1895 Book
24 Aug Midrand 0830 - 1600    R1895 Book
27 Aug Midrand 0830 - 1600    R1895 Book
07 Sep Midrand 0830 - 1600    R1895 Book
 
27 Jul Pretoria 0830 - 1600    R1895 Book
13 Aug Pretoria 0830 - 1600    R1895 Book
24 Aug Pretoria 0830 - 1600    R1895 Book
10 Sep Pretoria 0830 - 1600    R1895 Book
21 Sep Pretoria 0830 - 1600    R1895 Book
 
22 Dec Sandton 0830 - 1600    R1895 Book
08 Jan Sandton 0830 - 1600    R1895 Book
19 Jan Sandton 0830 - 1600    R1895 Book
05 Feb Sandton 0830 - 1600    R1895 Book
16 Feb Sandton 0830 - 1600    R1895 Book
05 Mar Sandton 0830 - 1600    R1895 Book
16 Mar Sandton 0830 - 1600    R1895 Book
09 Apr Sandton 0830 - 1600    R1895 Book
19 Apr Sandton 0830 - 1600    R1895 Book
07 May Sandton 0830 - 1600    R1895 Book
18 May Sandton 0830 - 1600    R1895 Book
04 Jun Sandton 0830 - 1600    R1895 Book
15 Jun Sandton 0830 - 1600    R1895 Book
02 Jul Sandton 0830 - 1600    R1895 Book
13 Jul Sandton 0830 - 1600    R1895 Book
30 Jul Sandton 0830 - 1600    R1895 Book
24 Aug Sandton 0830 - 1600    R1895 Book
27 Aug Sandton 0830 - 1600    R1895 Book
07 Sep Sandton 0830 - 1600    R1895 Book

Outlook Beginner Course

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails and meeting invitations sent among employees.


In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.


Target Audience

Anyone that needs to work on Microsoft Office Outlook and perform daily tasks on it.

 

Prerequisites

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows 7 environment, and be able to use Windows 7 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:

  • Getting Started with Windows 8
  • Introduction to Basic Computing
  • Outlook Beginner Course

    Download PDF

    1. Get Started with Outlook 2013

    • Navigate the Outlook Interface
    • Perform Basic Email Functions
    • Use Outlook Help

     

    2. Composing Messages

    • Create an Email Message
    • Check Spelling and Grammar
    • Format Message Content
    • Attach Files and Items
    • Enhance an Email Message
    • Manage Automatic Message Content

     

    3. Reading and Responding to Messages

    • Customise Reading Options
    • Work with Attachments
    • Manage Your Message Responses

     

    4. Managing Your Messages

    • Manage Messages Using Tags, Flags, and Commands
    • Organize Messages Using Folders

     

    5. Managing Your Calendar

    • View the Calendar
    • Manage Appointments
    • /
    • Manage Meetings
    • Print Your Calendar

     

    6. Managing Your Contacts

    • Create and Update Contacts
    • View and Organise Contacts

     

    7. Working With Tasks and Notes

    • Manage Tasks
    • Manage Notes

     

    8. Customising the Outlook Environment

    • Customise the Outlook Interface
    • Create and Manage Quick Steps

     

    Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

    Course Date  City Course Times    Cost  
    December        
    19 Dec Stellenbosch 0830 - 1600    R1995 Book
    January        
    10 Jan Midrand 0830 - 1600    R1995 Book
    10 Jan Sandton 0830 - 1600    R1995 Book
    24 Jan Pretoria 0830 - 1600    R1995 Book
    February        
    07 Feb Midrand 0830 - 1600    R1995 Book
    07 Feb Sandton 0830 - 1600    R1995 Book
    21 Feb Pretoria 0830 - 1600    R1995 Book
    March        
    07 Mar Midrand 0830 - 1600    R1995 Book
    07 Mar Sandton 0830 - 1600    R1995 Book
    28 Mar Pretoria 0830 - 1600    R1995 Book
    April        
    11 Apr Midrand 0830 - 1600    R1995 Book
    11 Apr Sandton 0830 - 1600    R1995 Book
    25 Apr Pretoria 0830 - 1600    R1995 Book
    May        
    09 May Midrand 0830 - 1600    R1995 Book
    09 May Sandton 0830 - 1600    R1995 Book
    23 May Pretoria 0830 - 1600    R1995 Book
    June        
    06 Jun Midrand 0830 - 1600    R1995 Book
    06 Jun Sandton 0830 - 1600    R1995 Book
    20 Jun Pretoria 0830 - 1600    R1995 Book
    July        
    04 Jul Midrand 0830 - 1600    R1995 Book
    04 Jul Sandton 0830 - 1600    R1995 Book
    18 Jul Pretoria 0830 - 1600    R1995 Book
    August        
    01 Aug Midrand 0830 - 1600    R1995 Book
    01 Aug Sandton 0830 - 1600    R1995 Book
    15 Aug Pretoria 0830 - 1600    R1995 Book
    29 Aug Midrand 0830 - 1600    R1995 Book
    29 Aug Sandton 0830 - 1600    R1995 Book
    September        
    12 Sep Pretoria 0830 - 1600    R1995 Book
    October        
    03 Oct Midrand 0830 - 1600    R1995 Book
    03 Oct Sandton 0830 - 1600    R1995 Book

    Course Date  City Course Times    Cost  
     
    10 Jan Midrand 0830 - 1600    R1995 Book
    07 Feb Midrand 0830 - 1600    R1995 Book
    07 Mar Midrand 0830 - 1600    R1995 Book
    11 Apr Midrand 0830 - 1600    R1995 Book
    09 May Midrand 0830 - 1600    R1995 Book
    06 Jun Midrand 0830 - 1600    R1995 Book
    04 Jul Midrand 0830 - 1600    R1995 Book
    01 Aug Midrand 0830 - 1600    R1995 Book
    29 Aug Midrand 0830 - 1600    R1995 Book
    03 Oct Midrand 0830 - 1600    R1995 Book
     
    24 Jan Pretoria 0830 - 1600    R1995 Book
    21 Feb Pretoria 0830 - 1600    R1995 Book
    28 Mar Pretoria 0830 - 1600    R1995 Book
    25 Apr Pretoria 0830 - 1600    R1995 Book
    23 May Pretoria 0830 - 1600    R1995 Book
    20 Jun Pretoria 0830 - 1600    R1995 Book
    18 Jul Pretoria 0830 - 1600    R1995 Book
    15 Aug Pretoria 0830 - 1600    R1995 Book
    12 Sep Pretoria 0830 - 1600    R1995 Book
     
    10 Jan Sandton 0830 - 1600    R1995 Book
    07 Feb Sandton 0830 - 1600    R1995 Book
    07 Mar Sandton 0830 - 1600    R1995 Book
    11 Apr Sandton 0830 - 1600    R1995 Book
    09 May Sandton 0830 - 1600    R1995 Book
    06 Jun Sandton 0830 - 1600    R1995 Book
    04 Jul Sandton 0830 - 1600    R1995 Book
    01 Aug Sandton 0830 - 1600    R1995 Book
    29 Aug Sandton 0830 - 1600    R1995 Book
    03 Oct Sandton 0830 - 1600    R1995 Book
     
    19 Dec Stellenbosch 0830 - 1600    R1995 Book

    Outlook Advanced Course

    Course Description

    Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information among employees.
    As email grew in popularity and use, most organisations found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails, meeting invitations, and other communications sent among employees.
    In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.


     

    Target Audience

    This course is designed for experienced Outlook users who need to customise their environment, calendar and E-Mail messages to meet their specific requirements.

     

    Prerequisites

    Microsoft Outlook: Beginners training or equivalent working knowledge

    Outlook Advanced Course

    Download PDF

    1. Configure Advanced Message Options

    • Insert Advanced Characters and Objects
    • Modify Message Settings, Properties, and Options
    • Use Automatic Replies

     

    2. Advanced Message Management

    • Sort Messages
    • Filter Messages
    • Organize Messages
    • Search Messages
    • Manage Junk Mail
    • Manage Your Mailbox

     

    3. Advanced Calendar Management

    • Manage Advanced Calendar Options
    • Create Calendar Groups
    • Manage Meeting Responses

     

    4. Advanced Contact Management

    • Edit an Electronic Business Card
    • Manage Advanced Contacts Options
    • Forward Contacts
    • Export Contacts

     

    5. Managing Activities by Using Tasks and Journal Entries

    • Assign and Manage Tasks
    • Record and Modify Journal Entries

     

    6. Sharing Workspaces with Others

    • Delegate Access to Mail Folders
    • Share Your Calendar
    • Share Your Contacts

     

    7. Managing Outlook Data Files

    • Back Up Outlook Items
    • Change Data File Settings

     

    Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

    Course Date  City Course Times    Cost  
    January        
    10 Jan Midrand 0830 - 1600    R1995 Book
    10 Jan Sandton 0830 - 1600    R1995 Book


    Course Date  City Course Times    Cost  
     
    10 Jan Midrand 0830 - 1600    R1995 Book
     
    10 Jan Sandton 0830 - 1600    R1995 Book

    Course Description

    Microsoft Office Outlook Advanced will assist personalizing your messages or organize Outlook items so that they are easier to view. You may also want to share Outlook items with other users or provide consistency when collecting information in Outlook. This course will show you how to perform these activities and more!

     

    Target Audience

    This course is for persons with an intermediate understanding of Outlook and want to learn more complex functions of Outlook.

     

    Prerequisites

    Microsoft Outlook: Beginners and Microsoft Outlook: Intermediate training or equivalent working knowledge

    Download PDF

    1. Manage Email Settings

    • Working with new Email notifications
    • Creating rules to process messages
    • Blocking Unwanted Messages
    • Working with Junk Email Messages
    • Configuring Junk Email Options
    • Securing your Email
    • Digital Signatures
    • Encryption
    • Plain Text Messages
    • Information rights management
    • Blocking External Contents to Protect your Privacy

     

    2. Work Remotely

    • Working with outlook items while offline
    • Public Folders
    • Setting Cached Exchange Mode Options
    • Managing Download Options for slow connections
    • Choosing to work offline
    • Managing an Offline address book
    • Automatically replying to messages

     

    3. Customising Outlook

    • Personalising the Outlook environment
    • Creating and Managing Quick Steps
    • Customising the Ribbon
    • Customising the Quick Access Toolbar
    • Customising the Status Bar
    • Personalising the Office and Outlook Settings
    • Mail
    • Calendar
    • Contacts
    • Tasks
    • Notes and Journal
    • Search
    • Mobile
    • Language
    • Advanced
    • Add-ins
    • Creating Outlook Forms

     

    4. The Notes and Journal Folders

    • Notes
    • Creating notes
    • Forwarding
    • Customising Notes
    • Printing notes
    • Assigning contacts to notes
    • Journal
    • Recording Journal Entries Automatically
    • Viewing Journal Entries
    • Recording a Journal Entry
    • Editing a Journal Entry

     

    5. Archiving Emails

    • Manually Archiving messages to a local file
    • Restoring archived messages
    • Automatic archiving to a file
    • Archive Mailbox

     

    6. Mail Merges and Templates

    • Mail Merge:
      • Importing contacts to use in a mail merge
      • Steps in a mail merge
      • Inserting merge fields
      • Sending the merged messages
    • Templates:
      • Creating an email template
      • Sending a message based on a template

     

    Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.