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The Business of Managing
People course

 


 

 

  • The Professional Supervisor

Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 1 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 1 course. Please contact us to see if we can put one on the schedule for you

The Professional Supervisor

Course Description

The Professional Supervisor, aimed at newly appointed managers, company supervisors and team leaders, helps you learn what it means to be a great supervisor to your subordinates - and how that will enhance your career. Discover how your attitude can make or break your team's spirit. This course is a must for all new supervisors and a beneficial refresher for even the most experienced supervisor.

 

Target Audience

Managers and supervisors who want to enhance their professional skills will find a valuable resource in this new guide. Anyone new to the position of management

The Professional Supervisor

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1. A Role Defined

  • The Supervisory Challenge
  • The Responsibilities of Supervisors
  • Your Role as Supervisor
  • Case Study : Who will Survive?
  • What Success as a Supervisor Can Do For You
  • Seven Tips for Great Supervisors

 

2. The Attitude and Image

  • Taking a Positive Approach
  • Measuring Your Morale
  • A Positive Attitude Boosts Productivity
  • Watch Your Career Soar
  • Staying Positive Takes Effort
  • Tending Your Personal Growth
  • Growing Your Dream Team
  • Establishing Authority
  • Case Study 2: Which Strategy Should Henry Use?
  • Present a Strong Image
  • Downplay Your Role-Power
  • Don't Sabotage Your Image
  • What You Don't Say Speaks Loudly, Too
  • Above All : Be Organised

 

3. Human Skills and Team Building

  • The Best and Worst Supervisors
  • Skills for Success: Technical, Interpersonal, and Conceptual
  • Supervisory Skills Inventory
  • Develop Your Human Skills
  • Establish Good Relationships
  • The Problem Employee
  • Six Unforgivable Mistakes
  • Leaders Build Winning Teams
  • Teams Grow in Stages
  • Case Study 3: Between a Rock and a Hard Place
  • Keeping the Boss Happy

 

4. Getting the Work Done

  • Delegating Is Good for Everybody
  • Case Study 4: The Do-It-Yourself Supervisor
  • What Delegating Can Do For You
  • D-E-L-E-G-A-T-E for Better Performance
  • Decide What to Delegate
  • Develop Your Decision-Making Skills
  • Knowing When to Hold and When to Fold
  • Case Study 5: Pat Can't Decide
  • Using a Formula for Decision-Making
  • Freeing Yourself to Lead
  • Decision Pyramid: Levels of Decision-Making
  • Four Components of Decisions
  • Set Daily Goals

 

5. Review

  • Putting it Together
  • Action Plan
  • Author's Comments on Case Studies

Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 2 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 2 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 2 course. Please contact us to see if we can put one on the schedule for you


Sorry, we currently do not have any public courses scheduled for the The Business of Managing People level 3 course. Please contact us to see if we can put one on the schedule for you