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Business Protocol and
Etiquette courses in
Port Elizabeth

 


 


  • Business Protocol and Etiquette


Sorry, we currently do not have any public courses scheduled for the Business Protocol and Etiquette level 1 course in Port Elizabeth. Please contact us to see if we can put one on the schedule for you.

 

 


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Business Protocol and Etiquette in Port Elizabeth

Course Description

Business Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image. Identify different communication and personality styles. Communicate and interact comfortable and professionally with different communication and personality styles. Apply business protocol and ethics in your work place. Portray a polite and friendly image. Carry yourself with confidence and proper body language. Portray a Professional Image. Communicate at a comfortable level and interact with different cultures. Communication with comfort regarding cultural diversity and respect. Improve your listening skills in order to improve your communication skills. Be a better conversationalist.

 

Target Audience

  • Personal Assistants
  • Secretaries
  • Receptionists
  • General Office Staff

Business Protocol and Etiquette in Port Elizabeth

1. Introduction

  • Definition
  • Protocol guidelines
  • Protocol in the business sector

 

2. Business Introductions

  • Titles and Seniority
  • Name tags

 

3. Ethics: Do's & Taboos

  • Holy and National Days
  • Ethical, Religious, Cultural and "dirty" jokes
  • Business Cards
  • Personal circumstances

 

4. Office Etiquette

  • Cell phones
  • Mail
  • Impeccable Behaviour
  • Being an Ambassador
  • Respect

 

5. Forms of Address

  • Group Discussion

 

6. Professional Image

  • Punctuality
  • Attitude and Emotions
  • Relationships: Romance in the Workplace

 

7. Guidelines for Business Dress Codes

  • Clothes
  • Accessories
  • Hair style / colour / cleanliness
  • Make-up

 

8. Meeting Protocol

  • Purpose of Meetings
  • Punctuality
  • Communication
  • Documentation
  • Facilities
  • Safety

 

9. Cultural Contexting and Interactions

  • Group Discussion

 

10. Cultural Guidelines - Gifts

  • Gift Policy Guidelines
  • Accepting and Exchanging of Gifts
  • Presentation of Gifts

 

11. Conversations

  • PICKING A TOPIC
  • Sensitive Topics
  • Cultural Diversity and Respect
  • Ethnic / Religious Jokes

 

12. Resources

  • 7 Ways to be a Good Conversationalist

Sorry, we currently do not have any public courses scheduled for the Business Protocol and Etiquette level 1 class. Please contact us to see if we can put one on the schedule for you.

Course schedule subject to change without notice


Sorry, we currently do not have any public courses scheduled for the Business Protocol and Etiquette level 2 course in Port Elizabeth. Please contact us to see if we can put one on the schedule for you.

 

 


We offer these courses in Port Elizabeth.

Access training courses in Port Elizabeth
Acrobat training courses in Port Elizabeth
After Effects training courses in Port Elizabeth
Captivate training courses in Port Elizabeth
Dreamweaver training courses in Port Elizabeth
Excel training courses in Port Elizabeth
Final Cut Pro training courses in Port Elizabeth
Flash training courses in Port Elizabeth
Illustrator training courses in Port Elizabeth
InDesign training courses in Port Elizabeth
Motion training courses in Port Elizabeth
Outlook training courses in Port Elizabeth
Photoshop training courses in Port Elizabeth
PowerPoint training courses in Port Elizabeth
Premiere training courses in Port Elizabeth
Project training courses in Port Elizabeth
QuarkXpress training courses in Port Elizabeth
SQL Server training courses in Port Elizabeth
Word training courses in Port Elizabeth

in Port Elizabeth

in Port Elizabeth

 

Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class.


Sorry, we currently do not have any public courses scheduled for the Business Protocol and Etiquette level 2 course. Pleasecontactus to see if we can put one on the schedule for you.

Course schedule subject to change without notice